Steven "Doc" List is the Principal Consultant at ThoughtWorks, a global agile consultancy and ALM tool vendor. In his consulting, List emphasizes the importance of facilitation. Facilitation is about providing better organization for meetings and giving everyone a chance to voice their opinions. List explains some of the behavioral patterns and anti-patterns in the group meetings. Some anti-pattern examples include the 'gladiator', the 'superhero', and the 'benevolent dictator'. The 'curious george' and the 'Sherlock Holmes' are beneficial patterns. List says that the 'gladiator' anti-pattern is particularily prevalent in the developer community.
A facilitator is the solution to poorly conducted meetings, List says. It is the facilitator's duty to ensure open and balanced communication between diverse behavioral patterns. The facilitator is a neutral leader who makes sure that everyone is respectful of their colleagues. List says there are different tactics that a facilitator can use in dealing with different kinds of groups. For example, the 'circle of questions' tactic is especially effective in a group with a lot of dominant personalities. List says that every member of a group should learn how to facilitate because it is an important skill in any kind of group environment.